The product is good but no instructions on how to use, I have never used one before and don't know how to or where to put on the wire blades GROWACE.COM STAFF REPONSEHi Pat, Thank you for your honest feedback. I'm glad to hear you are happy with the quality of the product, but definitely sorry to hear that your not able to use it without proper instruction. I've contacted the manufacture of the trimmer to let them know that it may not be exactly self explanatory and will need instructions! Please note that our highly trained and knowledgeable support staff is ALWAYS here to help you figure out how to use it and walk you through the steps to use it. We're also here to help you to with any other needs, whether that means questions on specific products that we carry or even general horticulture and gardening advise. Give us a call at 1888-621-0062 and we'll be happy to help, we're open Monday-Friday 8:30-5:00PM.